How Do I Configure an Issue & Opportunity Classification?
Including an Issue and Opportunity Classification when adding is beneficial as it categorises the Issue and Opportunity.
- On the left side menu, go to 'Settings' and click 'Issue & Opportunity Types'.
- Click ‘+ New Issue & Opportunity Classification’.
- Enter the name, and description.
- Choose the Issue & Opportunity Type from the dropdown options.
- Click 'Save & Submit'.
This is required before you can add an Issue and Opportunity Classification:
- Add an Issue and Opportunity Type