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How Do I Manually Complete a Course?

If a trainee has completed a course outside of the system, you can manually complete the course. This will automatically generate a certificate without the person have to go through the online course. You will also be required to enter a reason for the manual completion of the course.

  1. On the left column, go to ‘Courses’.
  2. Click on the course you want to manually complete.
  3. Click on the course ‘Certificates’ tab at the top of the page.
  4. Scroll down to the ‘Trainees’ section, here, you will see a list of trainee names that have been assigned to the course.
  5. Beside the relevant trainee’s name, in the ‘Actions’ column, click ‘Complete’.
  6. The trainee will now show on the system as completed for the course.
  7. When a course has been manually completed, a 'handshake' icon will show beside the course status.

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