How Do I Manually Complete a Course?
If a trainee has completed a course outside of the system, you can manually complete the course. This will automatically generate a certificate without the person have to go through the online course. You will also be required to enter a reason for the manual completion of the course.
- On the left column, go to ‘Courses’.
- Click on the course you want to manually complete.
- Click on the course ‘Certificates’ tab at the top of the page.
- Scroll down to the ‘Trainees’ section, here, you will see a list of trainee names that have been assigned to the course.
- Beside the relevant trainee’s name, in the ‘Actions’ column, click ‘Complete’.
- The trainee will now show on the system as completed for the course.
- When a course has been manually completed, a 'handshake' icon will show beside the course status.