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How Do I Generate a Certificate?



If you wish to generate a certificate as a trainee:

  • Once you have completed a course, and if you have passed the final assessment, a pop up will appear with the option to generate your certificate. The certificate will be available in your downloads on your phone or PC.
  • You can also generate a certificate by going to the 'Courses' module.
  • Click on the course you want to generate the certificate
  • Click the button in the top right corner 'Generate Certificate'.


If you wish to generate a certificate as an administrator:

  • Go to the 'People' module on the LMS.
  • Click 'Matrix' at the top of the page.
  • Here, you will see a list of users and the courses that have been assigned to them, as well as the status of the courses. Any course that has a green tick means the course is completed and the certificate can be generated.
  • Hover over the status of the course beside the users name.
  • Click the 'Generate Certificate' button.
  • The certificate will be available in your downloads on your mobile or PC.


There is also another way to generate a certificate if you are an administrator:

  • Go to the 'People' module on the LMS.
  • Click on the users name you want to generate the certificate.
  • Scroll down to the Courses section. Here, you will see a list of courses that have been assigned to the user.
  • You will see in the 'status' column: In Progress, Not Started Yet, and Completed. Note - you can only generate a certificate for courses that have been completed.
  • On the right side on the 'Actions' column, you will see the 'Generate Certificate' button.
  • When you click this, the certificate will be available in your downloads on your mobile or PC.

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