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How Do I Generate a Certificate?

To Generate a Course Certificate as a Trainee:

  1. Once you have completed a course, and if you have passed the final assessment, a pop up will appear with the option to generate your certificate. The certificate will be available in your downloads on your phone or PC.


You can also generate a certificate by going to the Courses module:

  1. On the left column, go to Courses.
  2. Click on the course you want to generate the certificate
  3. Click the button in the top right corner Generate Certificate.


To Generate a Course Certificate as an Administrator Via the Matrix System:

  1. On the left column, go to People.
  2. Click Matrix at the top of the page.
  3. Here, you will see a list of users and the courses that have been assigned to them, as well as the status of the courses. Any course that has a green tick means the course is completed and the certificate can be generated.
  4. Hover over the status of the course beside the users name.
  5. Click the Generate Certificate button.
  6. The certificate will be available in your downloads on your mobile or PC.


To Generate a Course Certificate as an Administrator Via the People Module:

  1. Go to the People module on the LMS.
  2. Click on the learners name you want to generate the certificate.
  3. Scroll down to the Courses section.
  4. Click Generate Certificate in the Actions column beside the relevant course.
  5. The certificate will be available in your downloads on your mobile or PC.

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