What can we help you with?

Similar Articles

Learn The Basics

How Do I Generate a Certificate?

If you wish to generate a certificate as a trainee:

  1. Once you have completed a course, and if you have passed the final assessment, a pop up will appear with the option to generate your certificate. The certificate will be available in your downloads on your phone or PC.
  2. You can also generate a certificate by going to the 'Courses' module.
  3. Click on the course you want to generate the certificate
  4. Click the button in the top right corner 'Generate Certificate'.


If you wish to generate a certificate as an administrator:

  1. Go to the 'People' module on the LMS.
  2. Click 'Matrix' at the top of the page.
  3. Here, you will see a list of users and the courses that have been assigned to them, as well as the status of the courses. Any course that has a green tick means the course is completed and the certificate can be generated.
  4. Hover over the status of the course beside the users name.
  5. Click the 'Generate Certificate' button.
  6. The certificate will be available in your downloads on your mobile or PC.


There is also another way to generate a certificate if you are an administrator:

  1. Go to the 'People' module on the LMS.
  2. Click on the users name you want to generate the certificate.
  3. Scroll down to the Courses section. Here, you will see a list of courses that have been assigned to the user.
  4. You will see in the 'status' column: In Progress, Not Started Yet, and Completed. Note - you can only generate a certificate for courses that have been completed.
  5. On the right side on the 'Actions' column, you will see the 'Generate Certificate' button.
  6. When you click this, the certificate will be available in your downloads on your mobile or PC.

Recently Viewed

Visit other post to show recently viewed