How to Reset a Course Assessment
From time to time learners will fail a course assessment, and the failed assessment will have to be reset for it to be taken again.
The following step-by-step guide illustrates the steps that must be taken in order to reset a learner's failed assessment:
1) In the 'Course' module of the LMS find the course that contains the failed assessment or questionnaire.
2) Click on the course 'Certificates' tab.
3) In the 'Trainees' table, find the learner who has failed the assessment. You can use the real-time filtering functionality 'Enter text to filter' to locate the trainee quickly.
4) On the right of the learner's table entry, you will find a button 'Reset'. This button is used to reset all or any part of the learner's course execution. Click on this button.
5) In the following pop-up, select the option 'Assessments'.
6) A dropdown will become available, allowing you to select the specific assessment or assessments you wish to reset. Select them from the list and confirm.
The selected assessments are now reset and ready to be repeated.