What can we help you with?

Learn The Basics

• Blast Off!
  • What E-Permitting Workflow Options Does the System Provide?
• Product Guides
  • The Subcontractor Module
  • The People Module – LMS
  • The Jobs Module
  • The People Module - EHS
  • The Projects/Departments Module
  • How Do I Add an Access?
  • The Permits Module
  • The Passes Module
  • Administrator Roles and Access Rights
  • The Notifications Module
  • How Do I Add an E-Permit?
  • How Do I Add an Employee Check Sheet?
  • How Do I Add an Employee Intervention?
  • How Do I Add a Job?
  • How Do I Add a Notification?
  • How Do I Issue a Pass?
  • How Do I Add Plant or Equipment?
  • How Do I Add a Risk Assessment Method Statement?
  • How Do I Issue a Red & Yellow Card?
  • How Do I Add a Safety Observation Type?
  • How Do I Report a Safety Observation?
  • How Do I Add a store?
  • How Do I Set Up a Sub-subcontractor on the System?
  • How Do I Add a Subcontractor Evaluation?
  • How Do I Add a Vehicle?
  • How Do I Add an Accident and Incident?
  • How Do I Set Up an Administrator on the System?
  • How Do I Set Up a Subcontractor on the System?
  • How Do I Add a County?
  • How Do I Add a Country?
  • How Do I Set Up an Employee on the System?
  • How Do I Add a Location?
  • How Do I Add a Sector?
  • How Do I Add an Assessment?
  • How Do I add a Course to the System?
  • How Do I Add Energies?
  • The Trainees Module – LMS
  • How Do I Report a Fault?
  • How Do I Add an Intervention?
  • How Do I Add Inventory?
  • How Do I add a Lesson to the System?
  • How Do I Add Machinery?
  • Why am I Unable to View a Course?
  • How Do I Schedule Maintenance?
  • How Do I Add a Project?
  • LOTO Interventions Module Overview
  • How Do I Document Training Effectiveness?
  • How Do I Request a Change to a Document on the System?
  • How Do I Add a Company?
  • How Do I Add a Corrective Action?
  • How Do I Document an Issue and Opportunity?
  • How Do I Add a Quality Record?
  • How Do I Add a Maintenance Task?
  • How Do I Schedule a Course?
  • How Do I add a Simple Risk Assessment?
  • How Do I Document an Audit?
  • How Do I Add a Periodic Notification?
  • How Do I Document a Risk Assessment?
  • How Do I Document a Vehicle Inspection?
  • How Do I Add a Permit?
  • How Do I Register on the System?
  • I Forgot My Password
  • I Forgot My Username
  • How Do I Log In?
  • Additional Fields
  • The Audits Module
  • How Do I Save a Digitised Form?
  • How Do I Edit a Digitised Form?
  • Form Builder
  • How Do I Access my Digitised Forms?
  • How Do I Configure a New E-Permit?
  • How Do I Request a New E-Permit?
  • How Do I Generate a Certificate?
  • How Do I Apply a Filter to System Sections?
  • Dashboards
  • How Do I Reset a Course?
  • How Do I Add and Remove an Examination from a Course?
  • Subcontractor System Matrix
  • How Do I Assign an Employee to a Location?
  • How Do I Create a New Inspection Form?
  • How Do I Apply a Filter to the Dashboard?
  • How Do I Re-invite Subcontractor Administrators to the System?
  • How Do I Take a Course?
  • How Do I Add a Digitised Form to Jobs?
  • How Do I Re-take a Course When it has Expired?
  • How Do I Allow Administrators to Perform a Vehicle Inspection?
  • How Do I Switch Between Systems?
  • How Do I Request an Exemption from a Course?
  • How Do I Reset a Course Assessment?
  • How Do I Take a Course Before it Expires?
  • People System Matrix
  • How Do I Assign Employees to Projects and Departments?
  • How Do I Remove an Exemption Request from a Course?
  • How Do I Re-invite an Administrator to the System?
  • How Do I Enrol a Learner in a Course?
  • How Do I Print a Report Using a Print Template?
  • How Do I Change an Employees Contact Details?
  • How Do I Allow an Employee to Close Corrective Actions?
  • How Do I Add a Group?
  • How Do I Assign Employees to a Group?
  • How Do I Join a Group as an Employee?
  • How Do I Upload Subcontractor Documents?
  • How Do I Approve and Reject Documents as an Administrator?
  • How Do I Upload Employee Documents?
  • How Do I Upload Trainee Documents?
  • How Do I Enter an Expiry Date for a Course?
  • How Do I Raise a Ticket?
  • How Do I Assign Check Sheets to a Location?
  • How Do I Assign a Subcontractor to a Location?
  • How Do I Allow an Employee to Carry out Vehicle Inspections?
  • How Do I Register Offline Completion of Courses that have been Completed Outside of the System?
  • How Do I Report on Data in the dulann Systems?
  • How Do I Ensure the Relevant People Receive Notifications?
  • How Do I see Reports on a Module in the System?
  • How Do I Access Archived Items on the System?
  • How Do I Download Trainees Certificates?
  • Jobs System Matrix
  • How Do I Change the Order of Lessons and Assessments in a Course?
  • How Do I Manually Complete a Course?
  • How Do I Add a Cover Photo to a Course?
  • How Do I Assign Trainees Manually to a Course?
  • How Do I Change the Order of Assessments in a Course?
  • The Accidents and Incidents Module
  • The Sub-Subcontractor Module
  • The Locations Module - EHS
  • The Risk Assessments Module
  • The Employee Interventions Module
  • The Safety Observations Module
  • The Subcontractor Evaluations Module
  • The Red and Yellow Cards Module
  • The Employee Check Sheets Module
  • The Plant Module
  • The Corrective Actions Module
  • The RAMS Module
  • The Vehicles Module
  • The Administrators Section
  • The Dashboards System
  • The Subcontractor Module - LMS
  • The Corrective Actions Module - LMS
  • The Courses Module
  • The Lessons Module
  • The Assessments Module
  • The Training Effectiveness Module
  • The Machineries Module
  • Simple Risk Assessments Module Overview
  • Reactive Maintenance Module Overview
  • Preventative Maintenance Module Overview
  • Fault Reports Module Overview
  • Documentation System Module Overview
  • Companies Module Overview
  • People Module (QMS) Overview
  • People Module (MMS) Overview
  • Closed and Deleted Interventions Module
  • Schedules Module Overview
  • The Ticketing System
• Using the System
  • How Do I Assign Project Administrators to Projects?
  • How Do I Assign Project Managers to Projects?
  • How Do I Add a Department?
  • How Do I Assign Trainees to a Location?
  • How Do I Assign Employee Roles to Employees?
  • How Do I Assign a Department to a Company?
  • How Do I Assign a Location to a Company?
  • How Do I Send a Mass Email to Companies?
  • How Do I Access Archived Courses on the System?
  • How Do I Add a Trainee?
  • How Do I Use the Contextual Help Functionality?
  • How Do I Archive Data on the System?
  • How Do I Re-Invite Subcontractor Users to the System?
  • How Do I Access the History of Subcontractor Evaluations?
  • How Do I Assign Lessons and Assessments to Courses?
  • How Do I Manually Assign Documents to Trainees?
  • How Do I Assign Trainees to a Group?
  • How Do I Add Courses to a Group?
  • How Do I Assign Trainee Documents to a Group?
  • How Do I Assign Learning Paths to a Group?
  • How Do I Add Trainees to a Schedule?
  • How Do I Add Courses to a Schedule?
  • How Do I Add Trainee Documents to a Schedule?
  • How Do I Configure User Roles?
  • How Do I Assign Trainees to a User Role?
  • How Do I Add Courses to a User Role?
  • How Do I Assign Projects to Trainee Document Types?
  • How Do I Access Sent Notifications?
  • How Do I Edit Notifications?
  • How Do I Create a Heat Map?
  • How Do I Archive Employees?
  • How Do I Identify Missing Requirements for Users on the System?
  • How Do I Edit an Employee's Location?
  • How Do I Filter the System Matrix?
  • How Do I Add a Driver to a Vehicle?
  • How Do I Document a Vehicle Inspection as a Driver?
  • How Do I Upload Supporting Documents to a Change Request?
  • How Do I Access and Upload Help Videos?
  • How Do I Archive Data on the System?
  • How Do I Access Archived Data on the System?
  • How Do I Access the History of Employee Check Sheets?
  • How Do I Access Learner History
  • How Do I Access Training Effectiveness History?
  • How Do I Mark a Job as Complete?
  • How Do I Mark a Project as Closed?
  • How Do I Re-Open a Project?
  • How Do I Approve Subcontractor Documents?
  • How Do I Approve Employee Documents?
  • How Do I Approve Job Documents?
  • How Do I Approve Audits?
  • How Do I Approve Accidents and Incidents?
  • How Do I Mark a Corrective Action as Complete?
  • How Do I Access Omitted Corrective Actions?
  • How Do I Document a Plant Inspection?
  • How Do I Copy an Existing Permit on the System?
  • How Do I Suspend an E-Permit?
  • How Do I Assign Locations and Projects to Notifications?
  • How Do I Archive Trainees?
  • How Do I Access Archived Trainees?
  • How Do I Assign Trainee Documents to a User Role?
  • How Do I Assign Learning Paths to a User Role?
  • How Do I Assign Trainees to Trainee Document Types?
  • How Do I Assign Locations to Trainee Document Types?
  • How Do I Assign User Roles to Trainee Document Types?
  • How Do I Edit Columns in a Module?