How Do I Reset a Course
If a learner has failed a course, or if a course has expired, you have the option to reset it. You can reset a course as many times as you need.
- On the left column, go to 'Courses'.
- Click on the course you would like to reset.
- Scroll down to the ‘Trainees’ Section.
- You can find the trainee in this section, or you can use the search box by entering the trainees name.
- In the ‘Actions’ column, click ‘Reset’.
- You will be given the option to Reset All, Reset Lessons, or Reset Assessments.
- When you have made the selection, click ‘Save & Submit’.
- The learner will now be able to re-take the course.