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How Do I Reset a Course

If a learner has failed a course, or if a course has expired, you have the option to reset it. You can reset a course as many times as you need.


  1. On the left column, go to 'Courses'.
  2. Click on the course you would like to reset.
  3. Scroll down to the ‘Trainees’ Section.
  4. You can find the trainee in this section, or you can use the search box by entering the trainees name.
  5. In the ‘Actions’ column, click ‘Reset’.
  6. You will be given the option to Reset All, Reset Lessons, or Reset Assessments.
  7. When you have made the selection, click ‘Save & Submit’.
  8. The learner will now be able to re-take the course.

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