What can we help you with?

Learn The Basics

• Blast Off!
  • What E-Permitting Workflow Options Does the System Provide?
• Product Guides
  • Subcontractor Module Overview
  • People Module – LMS Overview
  • Jobs Module Overview
  • Accidents and Incidents Module Overview
  • People Module - EHS Overview
  • Sub-Subcontractor Module Overview
  • Locations Module - EHS Overview
  • Projects/Departments Module Overview
  • Risk Assessments Module Overview
  • Employee Interventions Module Overview
  • Safety Observations Module Overview
  • How Do I Add an Access?
  • Subcontractor Evaluations Module Overview
  • Red and Yellow Cards Module Overview
  • Employee Check Sheets Module Overview
  • Permits Module Overview
  • Passes Module Overview
  • Plant Module Overview
  • Settings Module Overview
  • Corrective Actions Module Overview
  • RAMS Module Overview
  • Vehicles Module Overview
  • Administrator Roles and Access Rights
  • The Administrators Section
  • Notifications Module Overview
  • Dashboards Overview
  • How Do I Add an E-Permit?
  • How Do I Add an Employee Check Sheet?
  • How Do I Add an Employee Intervention?
  • How Do I Add a Job?
  • How Do I Add a Notification?
  • How Do I Issue a Pass?
  • How Do I Add Plant or Equipment?
  • How Do I Add a Risk Assessment Method Statement?
  • How Do I Issue a Red & Yellow Card?
  • How Do I Add a Safety Observation Type?
  • How Do I Report a Safety Observation?
  • How Do I Add a store?
  • How Do I Set Up a Sub-subcontractor on the System?
  • How Do I Add a Subcontractor Evaluation?
  • How Do I Add a Vehicle?
  • How Do I Report an Incident?
  • How Do I Set Up an Administrator on the System?
  • How Do I Set Up a Subcontractor?
  • How Do I Add a County?
  • How Do I Add a Country?
  • How Do I Set Up an Employee?
  • How Do I Add a Location?
  • How Do I Add a Sector?
  • How Do I Add an Assessment?
  • How Do I add a Course to the System?
  • How Do I Add Energies?
  • Trainees Module – LMS Overview
  • Subcontractor Module - LMS Overview
  • How Do I Report a Fault?
  • Corrective Actions Module - LMS Overview
  • Courses Module Overview
  • Lessons Module Overview
  • How Do I Add an Intervention?
  • Assessments Module Overview
  • How Do I Add Inventory?
  • Training Effectiveness Module Overview
  • How Do I add a Lesson to the System?
  • How Do I Add Machinery?
  • Why a Course May Not Be Visible
  • Machineries Module Overview
  • How Do I Schedule Maintenance?
  • How Do I Add a Project?
  • LOTO Interventions Module Overview
  • Simple Risk Assessments Module Overview
  • How Do I Document Training Effectiveness?
  • Reactive Maintenance Module Overview
  • Preventative Maintenance Module Overview
  • Fault Reports Module Overview
  • How Do I Request a Change to a Document on the System?
  • Documentation System Module Overview
  • How Do I Add a Company?
  • Companies Module Overview
  • People Module (QMS) Overview
  • People Module (MMS) Overview
  • How Do I Create a Corrective Action?
  • Closed and Deleted Interventions Module Overview
  • Schedules Module Overview
  • The Ticketing System
  • Reactive Maintenance Module Overview
  • Preventative Maintenance Module Overview
  • Fault Reports Module Overview
  • Documentation System Module Overview
  • How Do I Document an Issue and Opportunity?
  • File Repository Module Overview
  • How Do I Add a Quality Record?
  • Training Academy Module Overview
  • News Module Overview
  • Legislation Module Overview
  • Access Module Overview
  • How Do I Add a Maintenance Task?
  • E-Permits Module Overview
  • How Do I Schedule a Course?
  • How Do I add a Simple Risk Assessment?
  • How Do I Document an Audit?
  • How Do I Add a Periodic Notification?
  • How Do I Document a Risk Assessment?
  • How Do I Document a Vehicle Inspection?
  • How Do I Add a Permit?
  • How Do I Register on the System?
  • I Forgot My Password
  • I Forgot My Username
  • Subcontractor Documents Explained
  • How Do I Log In?
  • Risk Ratings Explained
  • Additional Fields
  • Audits Module Overview
  • How Do I Save a Digitised Form?
  • How Do I Edit a Digitised Form?
  • Form Builder
  • How Do I Access my Digitised Forms?
  • Store Documents Explained
  • Vehicle Documents Explained
  • How Do I Configure a New E-Permit?
  • Job Documents Explained
  • How Do I Request a New E-Permit?
  • How Do I Generate a Certificate?
  • How Do I Apply a Filter to System Sections?
  • Dashboards
  • Employee Documents Explained
  • Trainee Documents Explained
  • How Do I Reset a Course?
  • How Do I Add and Remove an Examination from a Course?
  • Subcontractor System Matrix
  • How Do I Assign an Employee to a Location?
  • How Do I Create a New Inspection Form?
  • How Do I Apply a Filter to the Dashboard?
  • How Do I Re-invite Subcontractor Administrators to the System?
  • How Do I Take a Course?
  • How Do I Add a Digitised Form to Jobs?
  • How Do I Re-take a Course When it has Expired?
  • How Do I Allow Administrators to Perform a Vehicle Inspection?
  • How Do I Switch Between Systems?
  • How Do I Request an Exemption from a Course?
  • How Do I Reset a Course Assessment?
  • How Do I Re-take a Course Before it Expires?
  • People System Matrix
  • How Do I Assign and Unassign Employees to Projects and Departments?
  • How Do I Remove an Exemption Request from a Course?
  • How Do I Re-invite an Administrator to the System?
  • How Do I Enrol a Learner in a Course?
  • How Do I Print a Report Using a Print Template?
  • How Do I Change an Employees Details?
  • How Do I Allow an Employee to Close Corrective Actions?
  • How Do I Add a Group?
  • How Do I Assign Employees to a Group?
  • How Do I Join a Group as an Employee?
  • How Do I Upload Subcontractor Documents?
  • How Do I Approve and Reject Subcontractor and Employee Documents?
  • How Do I Upload Employee Documents?
  • How Do I Upload Trainee Documents?
  • How Do I Enter an Expiry Date for a Course?
  • How Do I Use the Ticketing System?
  • How Do I Assign Check Sheets to a Location?
  • How to Enable an Employee to Carry Out Vehicle Inspections?
  • How Do I Register Offline Completion of Courses that have been Completed Outside of the System?
  • How Do I Report on Data in the dulann Systems?
  • How Do I Ensure the Relevant People Receive Notifications?
  • How Do I see Reports on a Module in the System?
  • How Do I Access Archived Items on the System?
  • How Do I Download Course Certificates?
  • Jobs System Matrix
  • How Do I Change the Order of Lessons and Assessments in a Course?
  • How Do I Manually Complete a Course?
  • How Do I Add a Cover Photo to a Course?
  • How Do I Assign Trainees Manually to a Course?
  • How Do I Change the Order of Assessments in a Course?
• Using the System
  • How Do I Assign and Unassign Project Administrators to Projects?
  • How Do I Assign and Unassign Project Managers to Projects?
  • How Do I Identify Missing Requirements for Users on the System?
  • How Do I Edit an Employee's Location?
  • How Do I Filter the System Matrix?
  • How Do I Add a Department?
  • How Do I Assign and Unassign Trainees to a Location?
  • How Do I Assign and Unassign Employee Roles to Employees?
  • How Do I Assign and Unassign Drivers to Vehicles?
  • How Do I Document a Vehicle Inspection as a Driver?
  • How Do I Assign a Department to a Company?
  • How Do I Assign a Location to a Company?
  • How Do I Send a Mass Email to Companies?
  • How Do I Upload Supporting Documents to a Change Request?
  • How Do I Access Archived Courses on the System?
  • How Do I Add a Trainee?
  • How Do I Use the Contextual Help Functionality?
  • How Do I Re-Invite Subcontractor Users to the System?
  • How Do I View and Upload Instructional Videos?
  • How Do I Archive Data on the System?
  • How Do I Find Archived Data in the System?
  • How Do I Access the History of Subcontractor Evaluations?
  • How Do I Access the History of Employee Check Sheets?
  • How Do I Access Learner History
  • How Do I View Training Effectiveness History?
  • How Do I Mark a Job as Complete?
  • How Do I Mark a Project as Closed?
  • How Do I Re-Open a Project?
  • How Do I Approve and Reject Subcontractor Documents?
  • How Do I Approve and Reject Employee Documents?
  • How Do I Approve and Reject Job Documents?
  • How Do I Approve and Reject Audits?
  • How Do I Mark a Corrective Action as Complete?
  • How Do I Access Omitted Corrective Actions?
  • How Do I Document a Plant Inspection?
  • How Do I Copy an Existing Permit on the System?
  • How Do I Suspend an E-Permit?
  • How Do I Assign Locations and Projects to Notifications?
  • How Do I Assign Lessons and Assessments to Courses?
  • How Do I Archive Trainees?
  • How Can I Retrieve Archived Trainees?
  • How Do I Manually Assign Documents to Trainees?
  • How Do I Assign Trainees to a Group?
  • How Do I Add Courses to a Group?
  • How Do I Assign Trainee Documents to a Group?
  • How Do I Assign Learning Paths to a Group?
  • How Do I Add Trainees to a Schedule?
  • How Do I Add Courses to a Schedule?
  • How Do I Add Trainee Documents to a Schedule?
  • How Do I Configure User Roles?
  • How Do I Assign Trainees to a User Role?
  • How Do I Add Courses to a User Role?
  • How Do I Assign Trainee Documents to a User Role?
  • How Do I Assign Learning Paths to a User Role?
  • How Do I Assign Trainees to Trainee Document Types?
  • How Do I Assign Locations to Trainee Document Types?
  • How Do I Assign Projects to Trainee Document Types?
  • How Do I Assign User Roles to Trainee Document Types?
  • How to Adjust Column Views in a Module
  • How Can I View Sent Notifications?
  • How Do I Edit Notifications?
  • How Do I Add Personalised Data to Notifications?
  • File Repository Module Overview
  • Legislation Module Overview
  • How to Check In to a Location Through the Access Module
  • How to Check Out of a Location Through the Access Module
  • How Do I Approve and Reject an Access Check-In/Check-Out Request?
  • How Do I Add Steps to an Existing E-Permit Type?
  • How Do I Change the Layout of a Dashboard?
  • How Do I Assign Locations and Projects to an Existing Employee?
  • How Do I Access the Driver History of a Vehicle?
  • How Do I Assign Passes to Employees?
  • How Do I Create a Pass for Projects and Locations?
  • How Do I Edit an Existing Administrator Role?
  • How Do I Configure a Project Section Document?
  • How Do I Configure Equipment Manufacturers?
  • How Do I Save a Digitised Form?
  • How Do I Add and Remove Owners for Existing Machinery?
  • How Do I Add Stock Item Types to Existing Inventory?
  • How Do I Add Machinery to Existing Inventory?
  • How Do I Add Hazards to an Existing Risk Assessment?
  • How Do I Add Locations and Departments to Quality Records?
  • How Do I Add Locations, Departments and Document Controls to a Change Request?
  • How Do I Change the Order of Users in an Approval Path?
  • How Do I Export Reports on Modules?
  • How Do I Assign and Unassign Jobs to Employees?
  • How Do I Assign and Unassign Subcontractors and Employees to Locations?
  • How Do I Re-Invite Employees and Subcontractors to the System?
  • How Do I Recover Archived Employees and Subcontractors?
  • How Do I Create a Heat Map?
  • How Do I Archive Employees and Subcontractors?
  • How Do I Add Employee Document and Training Controls to Departments?
  • How Do I Pinpoint Locations on a Map?