How Do I Download Course Certificates?
Once a trainee has successfully completed a course on the system, their course certificate can be accessed and downloaded by administrators via the People module, System Matrix, and the Courses module.
Downloading Certificates From the People Module:
To download all trainee certificates:
- On the left column, go to People.
- Click Downloaded Certificates at the top of the page.
- The certificates will be available in your downloads.
To download specific trainee certificates:
- On the left column, go to People.
- Click the arrow button beside Downloaded Certificates.
- Tick the box beside the name(s) you want to download.
- When you have made a selection, click Download.
- The certificates will be available in your downloads.
Downloading Certificates From the Matrix System:
To download all trainee certificates:
- On the left column, go to People.
- Go to the Matrix section.
- Click Downloaded Certificates at the top of the page.
- The certificates will be available in your downloads.
To select specific trainee certificates to download:
- On the left column, go to People.
- Go to the Matrix section.
- Click the arrow button beside Downloaded Certificates.
- Tick the box beside the name(s) you want to download.
- When you have made a selection, click Download.
Downloading Certificates From the Courses Module:
To download all trainee certificates:
- On the left column, go to Courses.
- Click on the course you wish to download certificates from.
- Go to the Certificates tab at the top of the page.
- Scroll down to the Trainees section.
- Click Download Online.
To filter trainee certificates by date:
- On the left column, go to Courses.
- Click on the course you want to download certificates from.
- Go to the Certificates tab at the top of the page.
- Scroll down to the Trainees section.
- Click the down arrow button beside Download Online.
- Here, you can filter by the completed date. The options will show : Last month, last quarter and last year. Click the relevant time frame.
- You can also enter the completion date manually by clicking the calendar icon.
- When you have made a selection, click Download Online.
To download a specific trainee certificate:
- On the left column, go to Courses.
- Click on the course you want to download certificates from.
- Go to the Certificates tab at the top of the page.
- Scroll down to the Trainees section.
- Go to the trainee name you want to download a certificate from and click Generate Certificate in the Actions column.