Learn The Basics
Product Guides
- Subcontractor Module Overview
- Jobs Module Overview
- Accidents and Incidents Module Overview
- People Module - EHS Overview
- Sub-Subcontractor Module Overview
- Locations Module - EHS Overview
- Projects/Departments Module Overview
- Risk Assessments Module Overview
- Employee Interventions Module Overview
- Safety Observations Module Overview
- How Do I Set Up an Access on the System?
- Subcontractor Evaluations Module Overview
- Red and Yellow Cards Module Overview
- Employee Check Sheets Module Overview
- Permits Module Overview
- Passes Module Overview
- Plant Module Overview
- Settings Module Overview
- Corrective Actions Module Overview
- RAMS Module Overview
- Vehicles Module Overview
- Administrator Roles and Access Rights
- The Administrators Section
- Notifications Module Overview
- Dashboards Overview
- Requesting an E-Permit
- How Do I Add an Employee Check Sheet?
- How Do I Add an Employee Evaluation?
- How Do I Add a Job?
- How Do I Add a Notification?
- How Do I Add a Pass?
- How Do I Add Plant and Equipment?
- How Do I Add a RAMS?
- How Do I Add a Red & Yellow Card?
- How Do I Configure a Safety Observation Type?
- How Do I Add a Safety Observation?
- How Do I Add a store?
- How Do I Set Up a Sub-subcontractor on the System?
- How Do I Add a Subcontractor Evaluation?
- How Do I Add a Vehicle?
- How Do I Report an Incident?
- How Do I Set Up an Administrator on the System?
- How Do I Set Up a Subcontractor?
- How Do I Add a County?
- How Do I Add a Country?
- How Do I Set Up an Employee?
- How Do I Add a Location?
- How Do I Add a Sector?
- How Do I Add a Project?
- How Do I Add a Corrective Action?
- The Ticketing System
- File Repository Module Overview
- News Module Overview
- Legislation Module Overview
- Access Module Overview
- E-Permits Module Overview
- How Do I Add an Audit?
- How Do I Add a Periodic Notification?
- How Do I Add a Risk Assessment?
- How Do I Add a Vehicle Inspection?
- How Do I Register on the System?
- Subcontractor Documents Explained
- Risk Ratings Explained
- Additional Fields
- Audits Module Overview
- How Do I Save a Digitised Form?
- How Do I Edit a Digitised Form?
- Form Builder
- How Do I Access my Digitised Forms?
- Store Documents Explained
- Vehicle Documents Explained
- Job Documents Explained
- How Do I Apply a Filter to System Sections?
- Dashboards
- Employee Documents Explained
- Subcontractor System Matrix
- How Do I Assign an Employee to a Location?
- How Do I Create a New Inspection Form?
- How Do I Apply a Filter to the Dashboard?
- How Do I Re-invite Subcontractor Administrators to the System?
- How Do I Add a Digitised Form to Jobs?
- How Do I Allow Administrators to Perform a Vehicle Inspection?
- How Do I Switch Between Systems?
- How Do I Request an Exemption from a Course?
- People System Matrix
- How Do I Assign and Unassign Employees to Projects and Departments?
- How Do I Remove an Exemption Request from a Course?
- How Do I Re-invite an Administrator to the System?
- How Do I Print a Report Using a Print Template?
- How Do I Change an Employees Details?
- How Do I Allow an Employee to Close Corrective Actions?
- How Do I Add a Group?
- How Do I Assign Employees to a Group?
- How Do I Join a Group as an Employee?
- How Do I Upload Subcontractor Documents?
- How Do I Approve and Reject Subcontractor and Employee Documents?
- How Do I Upload Employee Documents?
- How Do I Use the Ticketing System?
- How Do I Assign Check Sheets to a Location?
- How to Enable an Employee to Carry Out Vehicle Inspections?
- How Do I Report on Data in the dulann Systems?
- How Do I Ensure the Relevant People Receive Notifications?
- How Do I see Reports on a Module in the System?
- How Do I Access Archived Items on the System?
- How Do I Download Course Certificates?
- Jobs System Matrix
Using the System
- How Do I Assign and Unassign Project Administrators to Projects?
- How Do I Assign and Unassign Project Managers to Projects?
- How Do I Identify Missing Requirements for Users on the System?
- How Do I Edit an Employee's Location?
- How Do I Filter the System Matrix?
- How Do I Assign and Unassign Employee Roles to Employees?
- How Do I Assign and Unassign Drivers to Vehicles?
- How Do I Document a Vehicle Inspection as a Driver?
- How Do I Use the Contextual Help Functionality?
- How Do I Re-Invite Subcontractor Users to the System?
- How Do I View and Upload Instructional Videos?
- How Do I Archive Data on the System?
- How Do I Find Archived Data in the System?
- How Do I Access the History of Subcontractor Evaluations?
- How Do I Access the History of Employee Check Sheets?
- How Do I Mark a Job as Complete?
- How Do I Mark a Project as Closed?
- How Do I Re-Open a Project?
- How Do I Approve and Reject Subcontractor Documents?
- How Do I Approve and Reject Employee Documents?
- How Do I Approve and Reject Job Documents?
- How Do I Approve and Reject Audits?
- How Do I Approve and Reject Accidents and Incidents?
- How Do I Mark a Corrective Action as Complete?
- How Do I Access Omitted Corrective Actions?
- How Do I Document a Plant Inspection?
- How Do I Copy an Existing Permit on the System?
- How Do I Suspend an E-Permit?
- How Do I Assign Locations and Projects to Notifications?
- How Do I Adjust Column Views in a Module?
- How Do I View Sent Notifications?
- How Do I Edit Notifications?
- How Do I Add Personalised Data to Notifications?
- File Repository Module Overview
- Legislation Module Overview
- How Do I Check In to a Location Through the Access Module?
- How Do I Check Out of a Location Through the Access Module?
- How Do I Approve and Reject an Access Check-In/Check-Out Request?
- How Do I Add Steps to an Existing E-Permit Type?
- How Do I Change the Layout of a Dashboard?
- How Do I Assign Locations and Projects to an Existing Employee?
- How Do I Access the Driver History of a Vehicle?
- How Do I Assign Passes to Employees?
- How Do I Create a Pass for Projects and Locations?
- How Do I Edit an Existing Administrator Role?
- How Do I Configure a Project Section Document?
- How Do I Configure Equipment Manufacturers?
- How Do I Save a Digitised Form?
- How Do I Export Reports on Modules?
- How Do I Assign and Unassign Jobs to Employees?
- How Do I Assign and Unassign Subcontractors and Employees to Locations?
- How Do I Re-Invite Employees and Subcontractors to the System?
- How Do I Recover Archived Employees and Subcontractors?
- How Do I Pinpoint Locations on a Map?
- How Do I Assign and Unassign Subcontractors to Locations?
- How Do I Reassign an Expired Document?
- How Do I Delete an Employee Document?
- How Do I View Change Logs for Vehicles and Equipment?
- How Do I View Subcontractor Admin Login History?
- How Do I Turn Off the Contextual Help Feature?
- How Do I Create a Heat Map?
- How Do I Archive Employees and Subcontractors?
- How Do I Delete a Subcontractor Document?
- How Do I Add an SSWP?
- How Do I Report an Incident?
- How Do I Add a Safety Observation?
Configuring the System
Under the Hood
Using the System
- How Do I Copy an Existing Job on the System?
- How Do I Assign and Unassign Subcontractors to Projects?
- How Do I Assign and Unassign Employees to a Permit?
- How Do I Activate and De-activate Notifications?
- Combining Audit Forms into Audit Types
- How Do I Export Vehicle Reports?
- How Do I Check Employee Compliance?
- How Do I Check the Locations a Document is Assigned to?
- How Do I Re-Invite Employees to the System?
- How Do I Allow Plant Inspectors to View Vehicles?
Configuring the System
- How Do I Configure Periodic Inspections for Equipment and Vehicles?
- How Do I Add Multiple Signatures to an Audit?
- How Do I Configure an Accident & Incident Classification?
- How Do I Configure an Accident & Incident Record Type?
- Combining Audit Forms into Audit Types
- How Do I Configure an Audit Type?
- How Do I Configure a Corrective Action Path?
- How Do I Configure an Employee Document?
- How Do I Configure an Employee Role?
- How Do I Configure a Job Document?
- How Do I Configure a Plant Type?
- How Do I Configure a Safety Observation Classification?
- How Do I Configure a Safety Observation Record Type?
- How Do I Configure Store Documents?
- How Do I Configure a Subcontractor Document?
- How Do I Configure a Subcontractor Type?
- How Do I Configure a Project Section?
- How Do I Configure a Corrective Action Classification?
- How Do I Configure a Corrective Action Root Cause?
- How Do I Configure a Subcontractor Evaluation Type?
- How Do I Configure an Accident & Incident Type?
- How Do I Configure a Plant Record Type?
- How Do I Configure a Simple Risk Assessment Type?
- How Do I Create Notifications for Announcements?
- How Do I Configure E-Permit Types?
- How Do I Configure a Work Schedule?
- Assigning Job Documents through Job Types
Advanced Knowledge
Troubleshooting
Using the System
- Why am I Unable to Add an Employee to a Job?
- Why am I Seeing an Error Message When Trying to Log In to the System?
- Why am I Unable to Perform Vehicle Inspections as an Administrator?
- Why am I Unable to Close Corrective Actions as an Employee?
- Why am I Unable to Request a Permit as an Employee?
- Why are Duplicate Employee Records Appearing?
Troubleshooting
- Why am I Unable to Add an Employee to a Job?
- Why Does the System Not Let Me Assign an Employee to a Permit?
- I am Receiving Notifications that are not Intended for me
- Why am I Seeing a Compliance Status Warning When I Log In to my Portal?
- Why Has the Equipment Status Not Updated to ‘Safe to Use’?
- Why Aren’t Changes to the Dashboard Layout Being Saved?
- Why am I Unable to Perform Vehicle Inspections as an Administrator?
- Why am I Unable to Close Corrective Actions as an Employee?
- Why am I Unable to Request a Permit as an Employee?
- Why are Duplicate Employee Records Appearing?
- Why am I Seeing an Error When Trying to Inspect Equipment?
- Why are Location or Project Administrators not Receiving Notifications?
- Why am I Unable to Carry out Vehicle Inspections on the dulann System or the dulann App?
