How Do I Re-Invite Subcontractor Users to the System?
The system provides the option for administrators to re-invite subcontractor users, i.e. subcontractor administrators, to the system if they cannot log in to their portal.
- On the left column, go to the Subcontractors module.
- Click ‘Login as’ beside the relevant subcontractor’s name.
- Go to the Subcontractor User module.
- Click ‘Re-Invite’ beside the relevant subcontractor user’s name.
- A pop-up notification will show stating this action will reset the user’s username and password, and the system will automatically resend an email with instructions for logging into the system.
- Click ‘Save & Submit’.
The selected subcontractor user can now login to the system by following the instructions that are included in the invitation email.