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How Do I Re-Invite Subcontractor Users to the System?


The system provides the option for administrators to re-invite subcontractor users, i.e. subcontractor administrators, to the system if they cannot log in to their portal.


  1. On the left column, go to the Subcontractors module.
  2. Click ‘Login as’ beside the relevant subcontractor’s name.
  3. Go to the Subcontractor User module.
  4. Click ‘Re-Invite’ beside the relevant subcontractor user’s name.
  5. A pop-up notification will show stating this action will reset the user’s username and password, and the system will automatically resend an email with instructions for logging into the system.
  6. Click ‘Save & Submit’.


The selected subcontractor user can now login to the system by following the instructions that are included in the invitation email.

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