Sometimes training or document records may appear inconsistent across employee profiles. This can occur when roles are recently updated or when training courses are configured differently across locations within the system.
Course visibility is often controlled by location-based assignments rather than individual roles. If a course is assigned to certain locations as a non-required course, it will be visible to all users in those locations. This means some users may see additional training options or be able to upload certificates even if the course is not mandatory for them.
If training records appear different between locations or profiles, it is recommended to review the course settings and confirm which locations the course is assigned to and whether it is set as required or non-required.