If you are unable to assign an employee to a job, the issue is likely related to role requirements selected during job creation. When a role is applied to a job, any employee assigned to that job must meet all compliance requirements associated with the selected role.
If an employee has not completed one or more of the required items - such as a site induction, training course, or certification - the system will prevent them from being assigned to the job. The assignment can only proceed once the employee becomes fully compliant with the role requirements.
You may have previously been able to add employees to jobs before they completed certain inductions. This typically occurs when no role requirement was selected during job creation. When a job is created without a role attached, employees can be assigned regardless of outstanding role-based requirements. However, once a role is selected, compliance becomes mandatory for assignment.
To resolve this issue, you can either ensure the employee completes all outstanding requirements linked to the role (recommended), or, if appropriate, edit the job and remove the role requirement. Removing a role should only be done if it is not necessary for safety, compliance, or operational reasons.
To avoid similar issues in the future, consider whether selecting a role during job creation is necessary and confirm that intended employees are compliant before applying mandatory role requirements.