When an employee logs into the system and their status shows “Missing Requirements”, this means there is at least one required item assigned to them that has not yet been completed or approved. In some cases, it may not be immediately obvious what is missing, especially if there are no directly assigned documents or actions visible at first glance.
When reviewing the employee’s profile, scroll down through their assigned courses, training, inductions, and required documents. Pay particular attention to any items marked as “Required.” A common reason for this status is that a course or induction has been automatically assigned through the employee’s Location, Role, or Group. These inherited requirements are not manually assigned to the individual but will still affect their compliance status.
If an employee has one required course assigned through their Location and it has not been completed, the compliance summary may show something like “0–1.” This means zero requirements have been completed out of one assigned requirement. As a result, the system displays the status as “Missing Requirements.”
To resolve the issue:
The required item must either be completed and approved (if applicable)
To Approve an Item:
or
The assignment settings must be reviewed to determine whether the requirement should apply to that employee.If the requirement is linked through a Location, Role, or Group, those settings should be checked and adjusted if necessary. Once the requirement is completed or removed, the employee’s compliance status will update automatically.