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I am Receiving Notifications that are not Intended for me


When creating a new notification, you have the option to select ‘Administrators’ on the system. All General Administrators will receive the notification when this option is selected.


Other options can be selected that are specific to project and location administrators.

  • By selecting the option ‘Location Administrators’, the notification will be sent to administrators that are assigned to the location you select in the ‘Location Specific Notification’ dropdown option below.
  • By selecting the option ‘Project Administrators’, the notification will be sent to administrators that are assigned to the project you select in the ‘Project Specific Notification’ dropdown option below.


When selecting location or project administrators, three options will appear that can be selected:

  • If you would like to send the notification to all location/project administrators on the system.
  • If you would like to include the following location/project administrators so that only they receive the notification.
  • A dropdown option will appear below with a list of location/project administrators that can be selected and they will receive the notification.
  • If you would like to exclude the following location/project administrators from receiving the notification.
  • A dropdown option will appear below with a list of location/project administrators that can be selected and they will be excluded from receiving the notification.


It is also important to ensure users are correctly assigned to locations and projects, so that they can be correctly selected when the notification is being created.


There is also a functionality in many of the modules that can be found in the ‘Actions’ column. This functionality allows users to send emails to people on the system by clicking 'Send Email'. From time to time, this may happen accidentally as the user may have selected the functionality beside the wrong name and a user on the system will receive emails or notifications that have not been intended for them. This can be clarified by communicating with an administrator.

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