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Why is a Document Showing as Expired After Upload?


Sometimes a document may appear as expired immediately after it has been uploaded. This happens when the document has an expiry date set to the same day it was uploaded.


When a document is uploaded with an expiry date that matches the upload date, the system automatically marks it as expired. This can make it appear as though the document is no longer valid, even though it has just been submitted.


To resolve this issue, the expiry date can be corrected:

  1. On the left column, go to Settings and click Employee Documents.
  2. Click on the relevant document.
  3. Enter the correct date In the Months and Days Default Expiry Date fields.
  4. Click Save Changes.

Once the correct date is saved, the document status will update accordingly.


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