How Do I Configure a Corrective Action Root Cause?
A root cause is the underlying reason for a corrective action being undertaken. Identifying the root cause is important, as it can help prevent future occurrences and contribute to improved safety in the workplace.
- On the left side menu, go to Settings and click Corrective Action Types.
- Click New Corrective Action Root Cause.
- Enter the Name, and Description.
- Click Save & Submit.
- A field with a red asterisk beside it means it is required and you will not be able to complete your work without filling in these fields i.e. the name and description.