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How Do I Reset Courses for Trainees?


The system allows trainees that are assigned to a course to be reset. This means they will need to re-take the course to be compliant in their role.


  1. On the left column, go to ‘Courses’.
  2. Click on the relevant course.
  3. Click on the second tab at the top of the page – this includes the general course details and completion.
  4. Scroll down to the ‘Trainees’ section.
  5. In the Actions column, click ‘Reset’ beside the relevant trainee.
  6. A pop-up notification will show will three options:
  • Reset All – reset the course, lessons and assessments
  • Reset Lessons – only reset lessons
  • Reset Assessments – only reset assessments

When you have made the selection, click ‘Save & Submit’.


The course is now reset for the trainee.

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