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How Do I Reset Courses for Trainees?


The system allows trainees assigned to a course to be reset, meaning they will need to retake the course to maintain compliance in their role.


  1. On the left column, go to ‘Courses’.
  2. Click on the course for which you want to reset trainees.
  3. Click on the second tab at the top of the page – this includes the general course details and completion.
  4. Scroll down to the ‘Trainees’ section.
  5. In the Actions column, click ‘Reset’ beside the relevant trainee.
  6. A pop-up notification will show will three options:
  7. Reset All – reset the course, lessons and assessments
  8. Reset Lessons – only reset lessons
  9. Reset Assessments – only reset assessments
  10. When you have made the selection, click ‘Save & Submit’.


The course is now reset for the trainee(s) you have selected.

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