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How Do I Manually Complete a Course?

If a trainee has completed a course outside the system, you can mark the course as completed manually. This will automatically generate a certificate without the individual having to complete the course online. You will also be required to provide a reason for manually completing the course.

1. On the left column, go to Courses.
2. Click on the course you want to manually complete.
3. Click on the course Certificates tab at the top of the page.
4. Scroll down to the Trainees section, here, you will see a list of trainee names that have been assigned to the course.
5. Beside the relevant trainee’s name, in the Actions column, click Complete.
6. The trainee will now show on the system as completed for the course.
7. When a course has been manually completed, a handshake icon will show beside the course status.