Learn The Basics
Product Guides
- People Module – LMS Overview
- Projects/Departments Module Overview
- Settings Module Overview
- Corrective Actions Module Overview
- Administrator Roles and Access Rights
- The Administrators Section
- Notifications Module Overview
- Dashboards Overview
- How Do I Add a Notification?
- How Do I Set Up an Administrator on the System?
- How Do I Add an Assessment?
- How Do I add a Course to the System?
- Trainees Module – LMS Overview
- Subcontractor Module - LMS Overview
- Corrective Actions Module - LMS Overview
- Courses Module Overview
- Lessons Module Overview
- Assessments Module Overview
- Training Effectiveness Module Overview
- How Do I add a Lesson to the System?
- Why a Course May Not Be Visible
- How Do I Add a Project?
- How Do I Document Training Effectiveness?
- Schedules Module Overview
- The Ticketing System
- File Repository Module Overview
- News Module Overview
- How Do I Schedule a Course?
- How Do I Add a Periodic Notification?
- How Do I Save a Digitised Form?
- How Do I Edit a Digitised Form?
- Form Builder
- How Do I Access my Digitised Forms?
- How Do I Generate a Certificate?
- How Do I Apply a Filter to System Sections?
- Dashboards
- Trainee Documents Explained
- How Do I Reset a Course?
- How Do I Add and Remove an Examination from a Course?
- How Do I Create a New Inspection Form?
- How Do I Apply a Filter to the Dashboard?
- How Do I Re-invite Subcontractor Administrators to the System?
- How Do I Take a Course?
- How Do I Re-take a Course When it has Expired?
- How Do I Switch Between Systems?
- How Do I Reset a Course Assessment?
- How Do I Take a Course Before it Expires?
- People System Matrix
- How Do I Enrol a Learner in a Course?
- How Do I Change an Employees Contact Details?
- How Do I Allow an Employee to Close Corrective Actions?
- How Do I Add a Group?
- How Do I Assign Employees to a Group?
- How Do I Join a Group as an Employee?
- How Do I Approve and Reject Subcontractor and Employee Documents?
- How Do I Upload Trainee Documents?
- How Do I Enter an Expiry Date for a Course?
- How Do I Use the Ticketing System?
- How Do I Register Offline Completion of Courses that have been Completed Outside of the System?
- How Do I Report on Data in the dulann Systems?
- How Do I Ensure the Relevant People Receive Notifications?
- How Do I see Reports on a Module in the System?
- How Do I Access Archived Items on the System?
- How Do I Download Course Certificates?
- How Do I Change the Order of Lessons and Assessments in a Course?
- How Do I Manually Complete a Course?
- How Do I Add a Cover Photo to a Course?
- How Do I Assign Trainees Manually to a Course?
- How Do I Change the Order of Assessments in a Course?
Using the System
- How Do I Identify Missing Requirements for Users on the System?
- How Do I Filter the System Matrix?
- How Do I Assign and Unassign Trainees to a Location?
- How Do I Access Archived Courses on the System?
- How Do I Add a Trainee?
- How Do I Use the Contextual Help Functionality?
- How Do I View and Upload Instructional Videos?
- How Do I Archive Data on the System?
- How Do I Find Archived Data in the System?
- How Do I Access Learner History
- How Do I View Training Effectiveness History?
- How Do I Mark a Corrective Action as Complete?
- How Do I Access Omitted Corrective Actions?
- How Do I Assign Lessons and Assessments to Courses?
- How Do I Archive Trainees?
- How Can I Retrieve Archived Trainees?
- How Do I Manually Assign Documents to Trainees?
- How Do I Assign Trainees to a Group?
- How Do I Add Courses to a Group?
- How Do I Assign Trainee Documents to a Group?
- How Do I Assign Learning Paths to a Group?
- How Do I Add Trainees to a Schedule?
- How Do I Add Courses to a Schedule?
- How Do I Add Trainee Documents to a Schedule?
- How Do I Configure User Roles?
- How Do I Assign Trainees to a User Role?
- How Do I Add Courses to a User Role?
- How Do I Assign Trainee Documents to a User Role?
- How Do I Assign Learning Paths to a User Role?
- How Do I Assign Trainees to Trainee Document Types?
- How Do I Assign Locations to Trainee Document Types?
- How Do I Assign Projects to Trainee Document Types?
- How Do I Assign User Roles to Trainee Document Types?
- How to Adjust Column Views in a Module
- How Can I View Sent Notifications?
- How Do I Edit Notifications?
- How Do I Add Personalised Data to Notifications?
- File Repository Module Overview
- How Do I Change the Layout of a Dashboard?
- How Do I Save a Digitised Form?
- How Do I Re-Invite Employees and Subcontractors to the System?
- How Do I Recover Archived Employees and Subcontractors?
- How Do I Archive Employees and Subcontractors?
Under the Hood
Product Guides
Using the System
Configuring the System
Creating Forms and Content
Advanced Knowledge
Using the System
Creating Forms and Content
Troubleshooting
Troubleshooting
- Why am I Seeing a Compliance Status Warning When I Log In to my Portal?
- Course Detail Editing Restrictions Explained
- Why Aren’t Changes to the Dashboard Layout Being Saved?
- Why are Location or Project Administrators not receiving Notifications?
- Why is the System Not Saving a Course I am Trying to Create?
