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dulann Help Center
LMS
Learn The Basics
Product Guides
People Module – LMS Overview
Projects/Departments Module Overview
Settings Module Overview
Corrective Actions Module Overview
Administrator Roles and Access Rights
The Administrators Section
Notifications Module Overview
Dashboards Overview
How Do I Add a Notification?
How Do I Set Up an Administrator on the System?
How Do I Add an Assessment?
How Do I add a Course to the System?
Trainees Module – LMS Overview
Subcontractor Module - LMS Overview
Corrective Actions Module - LMS Overview
Courses Module Overview
Lessons Module Overview
Assessments Module Overview
Training Effectiveness Module Overview
How Do I add a Lesson to the System?
Why a Course May Not Be Visible
How Do I Add a Project?
How Do I Document Training Effectiveness?
Schedules Module Overview
The Ticketing System
File Repository Module Overview
News Module Overview
How Do I Schedule a Course?
How Do I Add a Periodic Notification?
How Do I Save a Digitised Form?
How Do I Edit a Digitised Form?
Form Builder
How Do I Access my Digitised Forms?
How Do I Generate a Certificate?
How Do I Apply a Filter to System Sections?
Dashboards
Trainee Documents Explained
How Do I Reset a Course?
How Do I Add and Remove an Examination from a Course?
How Do I Create a New Inspection Form?
How Do I Apply a Filter to the Dashboard?
How Do I Re-invite Subcontractor Administrators to the System?
How Do I Take a Course?
How Do I Re-take a Course When it has Expired?
How Do I Switch Between Systems?
How Do I Reset a Course Assessment?
How Do I Re-take a Course Before it Expires?
People System Matrix
How Do I Enrol a Learner in a Course?
How Do I Change an Employees Details?
How Do I Allow an Employee to Close Corrective Actions?
How Do I Add a Group?
How Do I Assign Employees to a Group?
How Do I Join a Group as an Employee?
How Do I Approve and Reject Subcontractor and Employee Documents?
How Do I Upload Trainee Documents?
How Do I Enter an Expiry Date for a Course?
How Do I Use the Ticketing System?
How Do I Register Offline Completion of Courses that have been Completed Outside of the System?
How Do I Report on Data in the dulann Systems?
How Do I Ensure the Relevant People Receive Notifications?
How Do I see Reports on a Module in the System?
How Do I Access Archived Items on the System?
How Do I Download Course Certificates?
How Do I Change the Order of Lessons and Assessments in a Course?
How Do I Manually Complete a Course?
How Do I Add a Cover Photo to a Course?
How Do I Assign Trainees Manually to a Course?
How Do I Change the Order of Assessments in a Course?
Using the System
How Do I Identify Missing Requirements for Users on the System?
How Do I Filter the System Matrix?
How Do I Assign and Unassign Trainees to a Location?
How Do I Access Archived Courses on the System?
How Do I Add a Trainee?
How Do I Use the Contextual Help Functionality?
How Do I View and Upload Instructional Videos?
How Do I Archive Data on the System?
How Do I Find Archived Data in the System?
How Do I Access Learner History
How Do I View Training Effectiveness History?
How Do I Mark a Corrective Action as Complete?
How Do I Access Omitted Corrective Actions?
How Do I Assign Lessons and Assessments to Courses?
How Do I Archive Trainees?
How Can I Retrieve Archived Trainees?
How Do I Manually Assign Documents to Trainees?
How Do I Assign Trainees to a Group?
How Do I Add Courses to a Group?
How Do I Assign Trainee Documents to a Group?
How Do I Assign Learning Paths to a Group?
How Do I Add Trainees to a Schedule?
How Do I Add Courses to a Schedule?
How Do I Add Trainee Documents to a Schedule?
How Do I Configure User Roles?
How Do I Assign Trainees to a User Role?
How Do I Add Courses to a User Role?
How Do I Assign Trainee Documents to a User Role?
How Do I Assign Learning Paths to a User Role?
How Do I Assign Trainees to Trainee Document Types?
How Do I Assign Locations to Trainee Document Types?
How Do I Assign Projects to Trainee Document Types?
How Do I Assign User Roles to Trainee Document Types?
How to Adjust Column Views in a Module
How Can I View Sent Notifications?
How Do I Edit Notifications?
How Do I Add Personalised Data to Notifications?
File Repository Module Overview
How Do I Change the Layout of a Dashboard?
How Do I Save a Digitised Form?
How Do I Re-Invite Employees and Subcontractors to the System?
How Do I Recover Archived Employees and Subcontractors?
How Do I Archive Employees and Subcontractors?
Under the Hood
Product Guides
How Do I Add a Question to an Assessment?
Using the System
How Do I Make a Course Required for Approval?
How Do I Make a Course Required?
How Do I Make a Course Active in the EHS?
How Do I Activate and De-activate Notifications?
How Do I Archive a Course?
How Do I Reset Courses for Trainees?
How Do I Activate and Deactivate Assessments and Questions?
Configuring the System
How Do I Configure Periodic Inspections for Equipment and Vehicles?
How Do I Unlock an Assessment?
How Do I Configure Course Categories?
How Do I Configure Trainee Document Types?
How Do I Configure Learning Paths?
How Do I Configure Course Tags?
How Do I Create a Certificate Template?
Creating Forms and Content
How Do I Make an Item Required in Form Builder?
How Do I Hide and Show Fields in Digitised Forms?
Advanced Knowledge
Using the System
How Do I Send Notifications to Users Outside of a Selected Group?
Creating Forms and Content
How Do I Digitise a Form in Form Builder?
Troubleshooting
Using the System
Why am I Seeing an Error Message When Trying to Log In to the System?
Troubleshooting
Why am I Seeing a Compliance Status Warning When I Log In to my Portal?
Course Detail Editing Restrictions Explained
Why Aren’t Changes to the Dashboard Layout Being Saved?
Why are Location or Project Administrators not receiving Notifications?
Why is the System Not Saving a Course I am Trying to Create?
Configuration Notes
Configuring the System
How Do I Configure Announcements?